Terms & Conditions
Acceptance of Terms
Welcome to our website. By using this website, you agree to comply with the following terms and conditions. If you do not agree with these terms, please do not use this website. We reserve the right to update these terms at any time without notice.
Product Description
We strive to ensure the accuracy of product descriptions and images. However, due to differences in screen displays and lighting conditions, the actual product may differ slightly. All products are vintage, and therefore may have minor wear or flaws. Detailed conditions are shown on the product page. Please confirm all details before purchasing. Thank you for your understanding.
Returns and Refunds Policy
We do not accept any return requests. If there are special circumstances, please contact us via email at mondo.london.vintage@gmail.com or through our contact form. If a return is approved, the return shipping cost will be borne by the buyer. Refunds will be processed within 7 business days upon receipt of the returned item.
Order and Delivery
Orders are usually processed within 3-5 business days. In special circumstances, processing time may be extended. We will do our best to process your order as quickly as possible.
We offer worldwide trackable shipping services. Orders will be shipped by Royal Mail. For international shipments, any customs duties will be borne by the buyer. We are not responsible for lost items. We offer insured shipping. If you wish to insure your order, please contact us for further details.
Shipping time depends on the shipping method and destination. Express shipping within the UK usually takes 2-3 business days. Shipping time to remote areas and international destinations may be extended.
While we will make every effort to ensure timely delivery, uncontrollable factors (such as natural disasters, public holidays, logistics company issues, etc.) may cause delivery delays. If your order does not arrive within the estimated delivery time, please contact our customer service team. We will contact the logistics company to verify the situation and do our best to resolve the issue.
Intellectual Property
The copyright, trademarks, and other intellectual property rights of this website and all its content belong to us or our licensors. Without our written permission, you may not copy, modify, publish, or transmit any content.